We are committed to maintaining the accuracy, confidentiality, and security of your personally
identifiable
information (“Personal Information”). As part of this commitment, our privacy policy governs our
actions
as
they relate to the collection, use and disclosure of Personal Information. Our privacy policy is
based
upon
the values set by the Canadian Standards Association’s Model Code for the Protection of Personal
Information
and Canada’s Personal Information Protection and Electronic Documents Act.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have
designated an individual or individuals who is/are responsible for compliance with our privacy
policy.
2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have
requested and to offer you additional products and services we believe you might be interested in.
The purposes for
which we collect Personal Information will be identified before or at the time we collect the
information. In
certain circumstances, the purposes for which information is collected may be clear, and consent may
be implied,
such as where your name, address and payment information is provided as part of the order
process.
3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information
except
where
required or permitted by law. Providing us with your Personal Information is always your choice.
However,
your
decision not to provide certain information may limit our ability to provide you with our products
or
services.
We will not require you to consent to the collection, use, or disclosure of information as a
condition to
the
supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes
identified by
us.
With your consent, we may collect Personal Information from you in person, over the telephone or by
corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless
you
have
otherwise consented, or when it is required or permitted by law. Personal Information will only be
retained
for the period of time required to fulfill the purpose for which we collected it or as may be
required by law.
6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary
to
fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity
level
of
the information. We take all reasonable precautions to protect your Personal Information from any
loss or
unauthorized use, access or disclosure.
8. Openness
We will make information available to you about our policies and practices with respect to the
management of
your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information,
and
will be given access to it. You may verify the accuracy and completeness of your Personal
Information, and may
request that it be amended, if appropriate. However, in certain circumstances permitted by law, we
will not
disclose certain information to you. For example, we may not disclose information relating to you if
other
individuals are referenced or if there are legal, security or commercial proprietary
restrictions.
10. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by
contacting
us at:
Phone: +1 (833) 977-1225
E-mail: info@co-loader.com
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer’s hard
drive when you visit our websites. We may use cookies to improve our website’s functionality and in
some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies
automatically. You may change your Internet browser settings to prevent your computer from accepting
cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please
note, however, if you disable cookies, you may not experience optimal performance of our
website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy.
Although we endeavour to only link to sites with high privacy standards, our privacy policy will no
longer apply once you leave our website. Additionally, we are not responsible for the privacy practices
employed by third party websites. Therefore, we suggest that you examine the privacy statements of those
sites to learn how your information may be collected, used, shared and disclosed.
